Contact ShineOn Customer Service
ShineOn Phone Numbers and Emails
Toll-Free Number:
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(833) 610-2030
Customer Service:
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(800) 360-9884
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(727) 212-0288
ShineOn Emails:
ShineOn Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ShineOn is 8336102030. 48% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as ShineOn may ask you for the following information to identify you as a customer: phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ShineOn is 8336102030. 48% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as ShineOn may ask you for the following information to identify you as a customer: phone number or first and last name.
People call ShineOn mainly because of request for information, account, shipping and delivery.
The best email to contact ShineOn is support@shineon.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
ShineOn Website:
ShineOn Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Summary of ShineOn Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ShineOn?
Request for Information Question:
- “Bc I need to know what's going on with my order just know you took my money nothing else”
- “Pissed off bc they can take my money but not send me any details about my order”
- “Recent customer and I'm seeking information on how to obtain an add-on to my recent order”
Shipping and Delivery Question:
- “I placed an order last Friday from my own Online Store and have not received it yet.”
- “Have not received order”
- “Missing order”
Account Question:
- “Account”
- “I added wrong account”
- “Account issues”
Product/ Service Question:
- “Place a order and have yet to receive anything confirming my order except they took money and I should get a thing saying my order would be filled but I have not”
- “There’s not an option for customers to place their artwork on the woven blankets in my Shopify catalog”
- “My necklace box is very heavily damaged. It's for my Daughter's Christmas.”
Cards Question:
- “Card on two orders are not correct just want a correct card for both.”
- “Reissue banking card”
Activation/ Cancellation Question:
- “Cancel membership”
Refund Question:
- “Refund”
Staff Question:
- “Speak to customer service”
Return/ Replace Question:
- “I would like to talk to someone in regard to a too purchased online at the end of May to see if I can still return it & purchase it in a smaller size please?”
Website/ Application Question:
- “Re-installing my app”
Payments and Charges Question:
- “Have a charge on my bank card from your company need to know why”
Other Question:
- “Can't ship to my address”
- “Missing wood block to hold up glass saying”
- “Shop incomplete”
Compare ShineOn Customer Service To
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